Business Analyst, Digital Development, Consumer Secured Lending

  • Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 16 Aug 17

Business Analyst, Digital Development, Consumer Secured Lending

As the financial industry is constantly challenged by new start-ups and players, the need to innovate and develop solutions that breaks convention requires this individual to be bold, inquisitive, creative and good in both able to visualise high-level and details at the same time.

You are the candidate we are looking for if:
* you recognize that design is a differentiator between success and failure
* you desire to bring about digital transformation
* you are creative and able to bring forth innovative ideas and you have the vision of how it actually operationalizes - ie. connecting the dots and knowing all the "what-ifs"
* you are a problem solver and you based your findings on data analytics & insights

Responsibilities
* An independent individual who actively collaborates with internal and external partners on campaigns/events/activities to drive customer acquisition, retention and product design to achieve the CSL KPIs
*Identify digital trends, appropriate solutions for relevant use cases across all secured products end-to-end. Drive digital solutions and platforms, optimize straight through processing to achieve productivity and new business revenues to differentiate OCBC and position for the new age users
* Understand Home, Renovation, Auto and Portfolio financials, analyse trends and initiate appropriate actions to drive initiatives
* Lead projects and facilitate change management in order to drive the required process improvements in enhancing customer experience while at the same time fulfil regulatory and compliance measures

*LI-ML

Qualifications
* Degree holder
* At least 1-2 years of experience in delivering a digital solution and good track
record of leading successful implementations
* Familiar with technology trends and capabilities such as Block-chain, IOT, API,
Artificial Intelligence, Robotics Process Automation and able to identify use cases for the banking/lending business
* Solid project leadership skills, Six Sigma certification is a plus
* Familiar with business process re-engineering or intermediate levels of VBA
* Strong interpersonal, communication and sharp analytical skills
* Driven, confident, self-motivated, able to work independently or as part of a team