Olympic Support Analyst - Geneva

  • Negotiable
  • Geneva, Geneve, Switzerland
  • Permanent, Full time
  • Edelway AG
  • 18 Aug 17

Edelway is a Swiss leading IT services company. On behalf of our prestigious client in bank area based in Geneva we are actively looking for a Olympic Support Analyst. Location: Geneva Start: ASAP Language: English Contract: Permanent with Edelway



THE ROLE:

As Olympic Support Analyst consultant in a prestigious bank in Geneva, you will be responsible to:

*Provide functional support to Operations, Middle-office and Back-office as an escalation point for Level 1 team - analyze issues, identify solutions and follow up on resolution of issues.
*Take ownership of issues raised by all teams of the bank.
*Writing scripts to detect system problems.
*Handle reengineering projects to reduce the number of incidents.
*Serve our local customers in Geneva and supporting remote locations.
*Detail defect/enhancement solution specifications to found issues.
*Work closely with internal development team and external vendor (Eri Bancaire).
*Liaising with users for change acceptance after researching and diagnosing bugs.
*Provide validation checks and confirmations of system changes.