• Competitive
  • Melbourne, Victoria, Australia
  • Permanent, Full time
  • Aston Carter AUS
  • 2019-03-25

Case Manager

  • Full time
  • Melbourne, Victoria, Australia
  • 25 Mar 19

Case Manager

Aston Carter is working with one of Victoria's premier Insurers to support their quest to find new case managers to join their return to work team.

About the Company

The organisation is a leading WorkSafe premium agencies for return to work claims. The business strives to deliver outcomes through their customer first approach and efforts to work with their clients, often on site, to overcome complex problems that minimise risk and maximise opportunity.

  • Assessing and determining liability on return to work claims
  • Assisting workers return to work through a support and service-oriented approach
  • Scheduling, attending and performing claims reviews to highlight effective claims strategies and outcomes.
  • Effectively communicating with various stakeholders to drive outcomes and educate throughout the claims process.
  • Calculate and process compensation entitlements for injured workers.

Skills and Experience
  • Experience as a Case Manager within a VIC Workers Compensation scheme
  • Outstanding customer service skills and ability to display empathy
  • Ability to effectively manage, negotiate and influence stakeholders
  • Proven ability to organise and prioritise your workload
  • Ability to learn and understand numerous IT systems.


The business is highly focused on providing a collaborative and supportive team environment for all their employees through clear values and a performance culture. They are also heavily invested in the development of their staff and offer career progression programs designed by the candidate and their manager, to allow each staff member to get the most out of every day.

For more information, you can call Martin Basher in our Melbourne office on (03) 9918 0945 quoting Job Reference 509525 or alternatively, apply here to register your interest.