Digital Product Manager Digital Product Manager …

Capgemini
in Hong Kong
Permanent, Full time
Last application, 04 Dec 20
Fixed Salary + Benefits
Capgemini
in Hong Kong
Permanent, Full time
Last application, 04 Dec 20
Fixed Salary + Benefits
Posted by:
Debojit Bhattacharjee • Recruiter
Posted by:
Debojit Bhattacharjee
Recruiter
A digital product manager is responsible for the overall vision of the product. From inception, through launch, and to the customer journey, the product manager needs to envision how each team is going to play a role in the product's success.
  • Leveraging market trends and conduct customer research to design seamless digital customer journeys to increase conversions/transactions to generate additional revenue and lower the cost to serve
  • Engaging IT/ Software Delivery teams to identify technical solution and construct quality customer experience at improved cost and time to market
  • Working closely with Digital Delivery team to improve the delivery effectiveness and meeting project plan
  • Liaising with local digital channel owners to create go to market strategy and on going promotion to increase activation of customers’ products through digital channels
  • Taking learning from online behaviour data and customed test results to continuously iterate the journeys to improve the product experience
  • Collaborating with data scientists to build data driven personalization in the digital experience to increase customer loyalty
  • Influencing stakeholders and senior management to obtain buy-in deemed critical to product delivery
  • Creating and iterating on a multi-year product roadmap and creating the business case for additional funding
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